Privacy Policy
Effective date: September 25, 2026
This Privacy Policy explains how Vivid Moon ("we", "us", "our") handles personal data when you visit vividmoon.com or contact us. We keep data collection to a minimum and only use personal data for the purposes described below.
1. Who is responsible
Vivid Moon is responsible for the processing of personal data described in this policy. You can reach us at any time at contact@vividmoon.com.
2. Data we collect when you visit this website
This website does not use cookies, analytics, advertising trackers or social media plugins, and it does not load content from third parties.
When you open the website, our hosting provider automatically records technical information in server log files. This can include:
- your IP address
- the date and time of the request
- the page or file requested
- the browser and operating system you use
- the website that referred you, if any
This information is needed to deliver the website, keep it secure and fix technical problems. It is not used to identify you personally and is deleted after a limited period, unless it is needed to investigate a security incident. The legal basis is our legitimate interest in operating a secure website (Article 6(1)(f) GDPR).
3. When you email us
If you contact us by email, we process your email address, your name if you provide it, and the content of your message. We use this information only to answer your request and to handle any resulting cooperation. The legal basis is our legitimate interest in responding to enquiries, or the steps needed before entering into a contract (Article 6(1)(b) and (f) GDPR).
We keep correspondence for as long as needed to handle your request and for any period required by law, for example tax and commercial record keeping rules.
4. Business partners
When we work with brands, agencies or other partners, we process the business contact details of the people we deal with, such as name, email address and role, in order to plan and carry out the collaboration.
5. Hosting and email provider
This website and our email service are hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Hetzner processes data on our behalf under a data processing agreement and stores it on servers located in the European Union.
6. Sharing of data
We do not sell personal data. We only share personal data with service providers who help us run our business, such as our hosting and email provider, or when we are required to do so by law.
7. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you
- have inaccurate data corrected
- have your data deleted
- restrict or object to our processing of your data
- receive your data in a portable format
- lodge a complaint with a data protection supervisory authority
To use any of these rights, email us at contact@vividmoon.com. We will reply within the time required by applicable law.
8. Children
This website is not directed at children, and we do not knowingly collect personal data from children.
9. Security
We use appropriate technical and organizational measures to protect personal data against loss, misuse and unauthorized access.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with the effective date shown at the top.
11. Contact
If you have any questions about this policy or about your personal data, contact us at contact@vividmoon.com.